On July 1, the company introduced a new KPI (motivation and remuneration system) for pick-up point managers. The main criterion was the speed of processing goods received at the pick-up point. People began to literally choke on parcels, trying to sort them until late at night. If you don’t work 15-16 hours a day, the workers complained, your salary will drop by 10 to 40 thousand rubles.
They created a petition on Change.org, which immediately collected korea email list thousands of signatures. A strike was declared: an extremely rare occurrence in Russia. On September 14, hundreds of Wildberries pick-up points stopped working for six hours. The campaign was supported by points in dozens of Russian cities: Ulan-Ude, Chita, Krasnoyarsk, Ufa, Moscow and St. Petersburg.
Wildberries, in order to calm the growing scandal, paid the dissatisfied up to the average salary. The new KPIs were also cancelled in the fall. The petition was signed by more than 40 thousand people The marketplace has become a truly big player, entering the top ten most popular sites in Russia. And the most influential.
A new scandal erupted in the summer :
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