Examples of servant leadership

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It's one thing to talk about servant leadership, and another to see it in action. Let's look at two real-life situations where servant leadership changed the game for teams:

Cheryl Bachelder, Popeyes Louisiana Kitchen
As CEO, Cheryl Bachelder transformed Popeyes Louisiana Kitchen by adopting a leadership style centered on trust, respect and team building . She put the needs of franchisees and employees first, fostering a collaborative culture that propelled the company back from the brink of bankruptcy.

Bachelder inspired his team to achieve their goals by focusing on their strengths while encouraging innovation and risk-taking. Through his commitment to servant leadership, he set clear performance expectations and provided the media directors email list support needed to help his team meet those goals.

This approach improved company performance and built a sustainable people-centric organization.

Howard D. Schultz, Starbucks Former Starbucks CEO Howard Schultz demonstrated servant leadership by fostering a friendly and supportive environment with his staff members.
He instituted free college tuition for employees, developed ethical hiring procedures, and offered comprehensive health care benefits to full- and part-time employees. His commitment to employees resulted in improved customer service and company growth.

Thus, Starbucks went from having 275 locations in 1993 to more than 34,000 in 2022.

Pros and cons of servant leadership
Servant leadership can be a game-changer, but it is not without its challenges. Let’s explore the advantages and potential pitfalls so you can decide if this approach is right for you.