Important details that increase the chance of getting through:

[sakibkhan22197]

In this scenario, we combined the Telegram bot and email channels, and also added a chain with automatic transfer to a conversation with a manager.

How the script works

The user visited the residential complex page more than twice, but did not leave a request.
If the user is subscribed to the Telegram bot, then after 30 seconds he will receive a message in the Telegram bot with an offer to sign up for a consultation with a manager.
If the user did not leave a phone number, but asked a question in the bot, the manager will see this question in Carrot quest and will be able to answer it immediately.
If the user left a phone number, the data is saved in the Carrot quest user card. You can set up transfer to CRM.
After receiving an application, the system automatically checks whether the managers have working hours.
If the time is not working, the user will receive a message that their application has been received, but the manager will contact them during working hours. You can add time slots so that the user can choose a time when it is convenient for them to communicate. This data will be saved in the user card so that the manager can see when he should call.
If it’s working hours, the manager will call as soon as he has the opportunity.
If the user does not answer the call, the manager changes the status in the CRM to "Could not get through". In a minute, the user will receive a message asking whether the call is relevant for him.
If the call is relevant, the bot offers to choose a time when it will be convenient for the user to communicate.
If the user is not subscribed to the Telegram bot, then after 30 seconds he will receive a message by email with the same text as in the Telegram bot.

Warn about non-working hours - the user will have less negativity due to a long wait for a call.
Warn the number you will be calling from so that the user does not think it is spam.
Offer time slots for calls so that the user can chat at a time that is list of sweden cell phone number convenient for him, when nothing distracts him. If the offered slots do not suit the user, he can write a convenient time in the chat - the manager will see this message and call at the specified time.
collecting applications and bringing users who have viewed the landing page of the object more than twice to a conversation with the manager
A similar scenario can be implemented with other Carrot quest tools. For example, the team of the developer "Strizhi" set up a chatbot for a repeat session to collect requests for consultation:

Chatbot on the website of the company "Strizhi"
Chatbot results for 3 months:

→ 8% — conversion from the beginning of a dialogue to contact;
→ 26 requests for consultation;
→ 1 sale.

Want to collect more leads on the same traffic?
Contact the Carrot quest growth team — they will set up scenarios and help increase revenue from the site up to 25%.

We will offer the first mechanics for the site during a free consultation.