The rating shows how satisfied users are with the store's work

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Increase your rating and affects sales - you can even filter products by it. It contains parameters that the seller cannot directly influence. For example, when calculating, only those product ratings that were delivered in the last three months are taken into account. But the rating is also affected by other factors: how often the seller removes products from already placed orders or cancels received ones, how timely the goods are shipped, how often customers return goods due to poor quality.


You can find out what influenced the rating in the store's personal account on hong kong email list the marketplace - just open the "Summary" section, and then the "Quality Index" tab. Yandex.Market lowers the internal rating of the store when there is a refusal from the buyer. Do not be afraid to have a direct dialogue with customers. This way you will understand the weaknesses of the product and will be able to improve them.


Mikhail Proshin co-owner and head of sales department of AVOSHOP Sellers whose work is marked as high quality receive a green icon next to the store name. For example, this seller's work quality is marked as high: 100% of orders completed without cancellations, 98% of orders sent for delivery on time, less than 1% returns Work with reviews Buyers can leave not only ratings on the marketplace, which affect the rating, but also reviews.